matthews on thursday, december 5th, part of the "hardball" college tour, live in american university. in addition to the president's efforts, you're going to hear senate democratic leaders urging members to go on offense by collecting stories of people who have benefited from the law overall. then what the dnc will do, launching an effort they describe as a sustained campaign to promote the law. lit include a website to push back against republican criticism. for the gop, they're trying to be critical to convince people that fixing the website doesn't necessarily fix the law. >> people are going to find out their rates are going up, people who have insurance they like will be losing it. the individual market is pretty tiny compared to what's yet to come, and as that unfolds this thing will be an unmitigated political disaster for the president. >> political issues aside, many consumers will be able to draw their own conclusions about how well healthcare.gov is working. many problems apparently have been fixed but not all of them. at one point monday customers were told there was too